Dining Room Team
Goal: This team’s objective is to make sure our diners feel welcome, that they understand our services and they have access to the services provided by other agencies. We want all our diners and volunteers to feel welcome.
For more information or to volunteer in the dining room, contact:
Cris Jones
Volunteer Coordinator
415-454-3303
crisj@vinnies.org
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Anyone wishing to volunteer with us is required to attend our orientation on the first of the month at 5:30 p.m. in the Dining Room. If the first Monday falls on a holiday, orientation will be the second Monday of that month.
Jobs in the Dining Room
Volunteers needed for a day: |
Kitchen:
Dining Room:
Stocking:
Good Neighbor:
Concierge Desk:
Social Services Aid: |
5-8 Volunteers
3-4 Volunteers
2 Volunteers
3 Volunteers
1 Volunteer
1 Volunteer |
Kitchen:
7:00-8:00 am: Bring out breakfast (cereal, bread, fruit, donuts, yogurt, juice, milk and coffee).
6:30 am: Make hot breakfast (eggs or oatmeal).
6:45 am: Wash dishes and laundry.
7:15 am: Kitchen prep. (cutting vegetables and fruit).
10:55 am: Come out for announcements and grace.
11:00 am: Serve lunch (food line needs five long-term volunteers)
12:00 am-1:00 pm: Wash dishes and clean-up kitchen.
Dining Room:
9:30 am-11:00 am: Bus tables, quick-clean restrooms and empty garbage bags.
10:30 am: Clean up breakfast, wipe down tables, mop and pull out condiments.
10:30 am-11:00 am: Wipe down cabinets, walls, chairs, windows and doors.
11:00 am: Announcements and prayer.
11:00 am-1:00 pm: Bus tables, refill milk and juice, and stock silverware.
1-2:00 pm: Wipe down tables, put up chairs, sweep and mop the floors.
Stocking:
When food arrives: Empty van, stock shelves, sort out old vegetables and fruit and stock front of the dining room.
Any time: Sweep out bread room, wipe down walls and rinse out buckets.
Any time: Clean out freezer and refrigerator if needed (only if a staff member is helping).
Good Neighbor:
Any time: Sweep and pick up garbage in front of dining room from 2nd to 3rd St. and across the street.
Any time: Sweep and clean back driveway.
In the morning: Set out six chairs in the driveway beside an ashtray.
Concierge Desk:
Daily:
*Pull out phone.
*Record phone calls and file sheets in folder.
*Remind our diners on the street to reserve a spot at Ritter Center for a shower (these calls are a priority).
*Work as a peer-counselor.
*Clean and organize Concierge Desk.
*Write on the white board the date and the day’s events from the dining room calendar. On the other white board write an inspirational quote.
At the end of the month: write out a new calendar (Cris has the supplies).
Monday: Librarian comes to restock books (ask if she needs help).
Tuesday: Juan & Maria give free HIV testing and more (ask if they need the desk or if you can help them).
Wednesday: Chaplain Paul from the Street Chaplaincy
Thursday: Care Team does mental health outreach. Friday: Help with rental deposits at the Homeless Help Desk, 1 pm upstairs.
Social Services Aid:
*11:00 am: Announcements - ask if they are ready for you to make announcements. See if you can find someone to make them in Spanish. Find a diner or volunteer to say a short prayer.
*Stock the social services information resource center.
*Make 20 copies of the Marin Resource.
*Keep library clean (re-stock with books).
*Talk to and get to know all diners. Make sure their needs are met, sit and just listen to one person a day.
*Help out with special projects (Mother's Day cards, counting diners, etc.).
*Once a week: copy job ads and give job ads folder to the Concierge Desk.
Volunteer Team Leader:
*Make sure Volunteer Boards are stocked with name tags, pen and hair bands.
*Make sure all volunteers are signed in, have an apron and name tag.
*Check with Dining Room staff where volunteers are needed most. Assign tasks (our long-term volunteers always get to work in the kitchen and work the serving line).
*Court Community Services Volunteers need to see Cris Jones before they start volunteering. Inform them of when the next orientation meeting will take place. ALL NEW VOLUNTEERS MUST COMPLETE THE ORIENTATION PRIOR TO GETTING STARTED.
*Use a highlighter to highlight the schedule of every volunteer who worked a scheduled shift, write a star next to the name of volunteers who worked an unscheduled shift.
*Remind volunteers to take a break and thank them for helping (you cannot thank volunteers too much).
*Let Cris Jones know if any of the regular volunteers are in the hospital or just had a birthday so she can send a card.
*At the end of each day, round-up volunteers and have a debriefing. Talk about what everyone has accomplished. Let the volunteers know how many people were served today (we count the trays, so check with kitchen staff). Ask if anyone learned anything or would like to share how they felt. Make sure you thank volunteers as many times as you can (you can never thank a volunteer too much).
*Write a short note to Cris Jones with any info.
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